Plaintiff Sima Kesler, a 71-year old woman from Pennsylvania, has suffered from SIM swap fraud when a T-Mobile employee handed over her T-Mobile account details to an unknown individual who visited a T-Mobile store pretending to be Sima on May 2, 2020.
Later that day, she lost network signal and immediately contacted T-Mobile support via chat. To her utter dismay, she found out later on that the T-Mobile representative kept her on for hours but did not inform her that she has been a victim of SIM swap fraud the entire time, up until she received email notifications that her passwords have been reset particularly her Coinbase account where she lost more than $20,000 of crypto.
6/2/21 Update Plaintiff Sima Kesler files a civil complaint against Defendant T-Mobile. Defendant's answer is due on 8/27/21.
Negligence is defined as a failure to behave with the level of care that someone of ordinary prudence would have exercised under the same circumstances. The behavior usually consists of actions, but can also consist of omissions when there is some duty to act (e.g., a duty to help victims of one's previous conduct).
Gross negligence is more than simple carelessness or failure to act. It is willful behavior done with extreme disregard for the health and safety of others. It is conduct likely to cause foreseeable harm.
Negligent Hiring, Retention, and Supervision is a legal claim made against an employer where an employer must have known or been on notice that the employee was unfit or incompetent to perform the work for which he or she was hired or retained.
Mr. Shapiro claims AT&T employees took bribes from hackers and gave them control of his mobile account 4 times over the course of one year. Mr. Shapiro also claims that the hackers then used their control over his mobile account to take control of his personal and digital finance accounts and steal more than $1.9 million from him.
Mr. Terpin claims that AT&T allowed an illegal sim swap to occur after an imposter posing as Mr. Terpin obtained Mr. Terpin’s telephone number from an insider cooperating with the hacker without the AT&T store employee requiring him to present valid identification or to give Mr. Terpin’s required password.
Mr. Williams claims that AT&T employees gave hackers control over his mobile account and phone number through an unauthorized SIM swap, and because of that, the hackers were able to take control of his personal and financial accounts, steal his cryptocurrency, and destroy his business, all resulting in the loss of Mr. Williams’ $2 million investment.
Mr. James Chen claims that AT&T employees gave unauthorized access to hackers in a sim swap which allowed the hackers to steal $764,168.00 from his bank accounts. The hackers then created a new cryptocurrency account, purchased cryptocurrency using the stolen money for themselves.
Ms. McCants claims that AT&T agents were paid to override security measures on her mobile account and allowed an unauthorized user to access her confidential account information. The information accessed then lead to Ms. McCants attack.
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