April, 2022
|
StopSIMCrime Summit

Sima Kesler v T-Mobile

2/6/2021

Plaintiff Sima Kesler, a 71-year old woman from Pennsylvania, has suffered from SIM swap fraud when a T-Mobile employee handed over her T-Mobile account details to an unknown individual who visited a T-Mobile store pretending to be Sima on May 2, 2020.

Later that day, she lost network signal and immediately contacted T-Mobile support via chat. To her utter dismay, she found out later on that the T-Mobile representative kept her on for hours but did not inform her that she has been a victim of SIM swap fraud the entire time, up until she received email notifications that her passwords have been reset particularly her Coinbase account where she lost more than $20,000 of crypto.

6/2/21 Update Plaintiff Sima Kesler files a civil complaint against Defendant T-Mobile. Defendant's answer is due on 8/27/21.

Claims in
Sima Kesler v T-Mobile
Negligence

Negligence is defined as a failure to behave with the level of care that someone of ordinary prudence would have exercised under the same circumstances. The behavior usually consists of actions, but can also consist of omissions when there is some duty to act (e.g., a duty to help victims of one's previous conduct). 

Gross Negligence

Gross negligence is more than simple carelessness or failure to act. It is willful behavior done with extreme disregard for the health and safety of others. It is conduct likely to cause foreseeable harm.

Negligent Hiring, Retention, and Supervision

Negligent Hiring, Retention, and Supervision is a legal claim made against an employer where an employer must have known or been on notice that the employee was unfit or incompetent to perform the work for which he or she was hired or retained.

Cases

See all Cases
Prev
|
Next

 Support us

Let’s make them stop! Make a donation for public service announcements, legal actions, and creating legislation that to make it impractical for the mobile carriers to continue to give your mobile service to criminals.